FAQs
Welcome to Nintara Baby's FAQ page. We are here to make your parenting journey easier, safer, and more joyful. If you don't find your answer here, feel free to reach out to us on hello@nintarababy.com!
About Us +
Nintara Baby creates beautiful, practical baby products designed to make everyday moments easier for parents and caregivers. We specialize in soft, safe, and innovative essentials from swaddles to bath towels - all designed to support you through the joyful chaos of parenthood.
Our products feature innovative approaches to simple, everyday designs. Every color and pattern is carefully chosen to bring delight to everyday routines.
All Nintara Baby products are proudly crafted in India by vetted manufacturing partners who uphold our high standards of quality, safety, and ethical production.
‘Nintara’ is inspired by ‘nino’ (Spanish for baby) and ‘tara’ (Hindi for star), symbolizing the joy babies bring and our optimism for a bright future.
Care & Safety +
Absolutely. We rigorously test materials to ensure they are gentle, durable, and free from harmful substances.
We use soft, breathable organic cotton and sustainable materials that are gentle on babies’ sensitive skin.
For best results, wash swaddles, towels, and fabric products in cold water on a gentle cycle with like colors and tumble dry low or air dry.
Orders & Payments +
Simply browse our collection on the website, add your favorite products to your cart, and proceed to checkout. You will receive confirmation emails and updates every step of the way.
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a seamless and secure checkout experience.
Absolutely. We use industry-standard SSL encryption to protect your personal and payment details throughout the transaction process.
Your payment method will be charged immediately upon placing the order.
We do our best to fulfill orders as quickly as possible. Once your order is submitted, it cannot be cancelled or changed.
Shipping & Delivery +
We currently ship to all 50 states across the USA.
Standard delivery within the USA usually takes 5-7 business days.
Once your order ships, you will receive an email with tracking information so you can monitor its progress in real time.
Returns & Refund +
We offer a no-questions-asked, hassle-free return policy. We will accept the return of the product, no questions asked, within 10 days of delivery, as long as the item is unused and in its original condition.
To place a return request, kindly email us athello@nintarababy.comwith your order ID and reason for return.
Refunds are processed within 7 business days after we receive the returned item. The amount will be credited back to your original payment method.